DELIVERY AND SHIPMENT POLICY

All orders will be delivered via our preferred courier, nationally and internationally. Your signature will be requested upon delivery.

Please note that all duties and taxes that are incurred when importing goods to your specific country of residence
are liable to the customer and will not be paid for by Sartori Sartori.

When importing to the USA you may be required to supply your Social Security Number in order for your goods to clear customs.

We cannot be held accountable for delays in customs clearance.

SHIPPING RATES

Rates vary depending on your location and the weight / volumetric weight of the package, you will be charged for whichever is higher;

Within the UAE – we offer a FREE shipping service

GCC – Dhs 50 up to 1kg then Dhs 25 per 500g over and above this.

Middle East & Europe – Dhs 150 up to 1kg then Dhs 25 per 500g over and above this.

All other International - Dhs 200 up to 1kg then Dhs 50 per 500g over and above this.

DELIVERY TIMINGS

Orders are usually dispatched on the next working day following the date of order and delivery times are scheduled from this date.

Once your order has been dispatched you will be sent a confirmation email. Orders placed on weekends and public holidays will be
dealth with on the next working day (UAE weekends are Friday & Saturday).

Please allow seven working days for delivery of goods from next working day of purchase. Any delivery date or time specified
by us is a best estimate only and Sartori Sartori will not be liable for any loss or damage suffered by you through any reasonable or
unavoidable delay in delivery. Orders are subject to availability.

ENQUIRIES

Our e-shop administrator is available between 9:00 am and 6:00 pm GST. Please email shop@sartorisartori.com or call
+97143539672 for enquiries relating to the Sartori Sartori e-shop.